Shipping policy
Title

Last updated: May 2025

1. Shipping Method and Times

2. Shipping Costs

3. Order Processing Time

4. Tracking your Order

5. Shipping Restrictions

6. Lost or Damaged Shipments

7. Returns and Refunds

8. Contact Us

9. Changes to Shipping Policy

1. Shipping Method and Times

At Oli Collective, we prioritize a smooth and timely delivery experience for all our customers. Below are the details of our shipping options:

Processing & Shipping Times

 

Once your order is placed, we will process it promptly. Please note that processing times may vary depending on product availability and other factors. Orders typically take 1–3 business days to be processed before they are shipped.

 

Shipping Methods

We offer the following shipping methods to cater to your needs:

 

Standard Shipping

Estimated delivery time: 3-5 business days after processing.

Ideal for customers who don’t mind a slightly longer delivery window while saving on shipping costs.

 

Express Shipping

Estimated delivery time: 2-3 business days after processing.

For those who need their items faster, our Express Shipping ensures quicker delivery.

 

International Shipping

We do offer international shipping to select countries. To confirm if we ship to your specific address, please contact us at info@olicollective.com. Our team will be happy to assist you with shipping details and options

2. Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Enjoy free standard shipping on orders over $99!

3. Order Processing Time

Once your order is placed, we will process it promptly. Please note that processing times may vary depending on product availability and other factors. Orders typically take 1–3 business days to be processed before they are shipped.

4. Tracking your Order

Once your order has been dispatched, you’ll receive a tracking number via email to follow your order's journey.

5. Shipping Restrictions

Please ensure that you provide accurate shipping information during the checkout process. We are not responsible for orders shipped to incorrectly provided addresses.

 

Shipping may be delayed or unavailable to certain remote areas. In such cases, we will contact you to discuss alternative shipping options.

6. Lost or Damaged Shipments

While we take every precaution to ensure your order arrives safely, in the unlikely event that your package is lost or damaged in transit, please contact us within 7 days of receipt, and we will assist you in resolving the issue.

7. Returns and Refunds

Please refer to our Refund Policy for information on returns and refunds related to your order.

8. Contact Us

If you have any questions or concerns about our shipping policy or your specific order, please do not hesitate to contact our customer support team at info@olicollective.com.

9. Changes to Shipping Policy

Oli Collective reserves the right to make changes to this shipping policy at any time. Any updates or modifications will be posted on our website, and the effective date will be revised accordingly.

©2025 OLI Collective

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